Insurance Firm Business Transformation

Summary

The client had a need for project leadership assistance for a major business transformation and IT client-facing initiative.

Our Role

Our role was to provide day-to-day project leadership for a major business transformation and IT client-facing initiative.  We led all aspects of the transformation and consisted of: planning, analysis, design, development, integration, testing, Help Desk Support team prep/training, deployment, Hypercare Support, and application turnover to the Corporate IT Production Support team.  The engagement was approximately 16-months in duration. 

Client Benefit

The client received one primary benefit from this initiative: the successful deployment of a major business transformation and IT client-facing initiative.